Some time ago in a survey, I asked respondents to share with me a singular event that impressed them in a church worship service. In fact, most of the respondents said they were “delighted” or “surprised,” and that the one event made guests return to the church.
Guests Return to Worship Services Because of These 9 Surprises
I am appreciative for all the responses. A pattern developed around nine factors. Here are some representative quotes around each of the issues:
1. “Someone had an umbrella waiting for me in inclement weather.”
This comment was made for both snowy and rainy weather. Some of the respondents indicated that someone actually stayed next to them so they would not slip or fall.
2. “A member actually invited me to lunch.”
I admit I was surprised by the frequency of this response. This invitation had a huge impact on guests.
3. “The kids area had leaders who were friendly and helpful.”
This issue was obviously highly important to young families. I realize more than ever you keep or lose young families at the point you check the kids in or take them to a class.
4. “There was a time of meaningful prayer.”
I continue to be gratefully amazed at how important prayer is to guests. They love the times of quiet when people are asked to pray silently. They also love guided prayers.
